Skip to main content

Privacy Policy

Black Wire Labs, Inc. (“Black Wire Labs”, “we”, “our” or “us”) respects your privacy and is strongly committed to keeping secure any information we obtain from you or about you, directly or indirectly (“Personal Information”). This Privacy Policy describes our practices with respect to Personal Information we collect or otherwise obtain from or about you when you use our website (the “Site”), applications, and services (collectively, “Services”).

1. Personal Information We Collect

In connection with your creation of an account and your use of the Services, Black Wire Labs will collect certain Personal Information relating to you, including your name, contact information, account credentials, and payment information, information that is included in the input and file uploads and the contents of any messages you send, among other similar information from time to time.

Also,  when you use the Services or access the Site, certain information about your use and/or interactions may be obtained arising from such use, including:

  • information that your browser or device automatically sends when you use our Services, log data such as your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
  • the types of Content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
  • name of the device, operating system, device identifiers, and browser you are using.

Note that Black Wire Labs uses “cookies” to operate and administer our Services, and analyze how users are using the Services. You may set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it.

2. How We Use Personal Information

Your Personal Information may be used for the following purposes:

  • To provide, administer, maintain and/or analyze the Services;
  • To improve our Services and conduct research;
  • To communicate with you, including sending information to you about our Services;
  • To develop new programs and services;
  • To prevent fraud, criminal activity, or misuses of our Services;
  • To protect the security of our systems, architecture, and networks; and
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

3. Disclosure of Personal Information

In certain circumstances, we may provide your Personal Information to third parties without further notice to you, unless required by the law. These third parties may include vendors and service providers, business partners or potential business partners, governmental entities as may be required by applicable law, and/or our affiliates.

4. Your Rights

Individuals may have certain legal rights in their jurisdiction in relation to their Personal Information, including but not limited to the right to:

  • Access your Personal Information and information relating to how it is processed.
  • Delete your Personal Information from our records.
  • Correct or update your Personal Information.
  • Restrict how we use and/or process your Personal Information.
  • Withdraw your consent.

You may be able to exercise some of these rights by submitting your request to

5. Limitations on Use and/or Collection

Black Wire Labs does not “sell” or “share” Personal Information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). Black Wire Labs does not knowingly collect Personal Information from children under 13 or from children between the ages of 14 and 18 without the express consent of the parent/guardian.

6. Links to Other Websites

The Site may contain links to other websites not operated or controlled by Black Wire Labs, including social media services (“Third Party Sites”). The information that you share with such Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. You should review the Third Party Sites for information on their privacy practices and policies.

7. Security and Retention

Black Wire Labs implements commercially reasonable technical, administrative, and organizational measures to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email.

Your Personal Information will be retained for only as long as needed in order to provide the Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. The length of time that Personal Information is retained will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.

8. Changes to the Privacy Policy

Black Wire Labs may update and/or otherwise amend this Privacy Policy from time to time. A notice of any amendment will be posted on the Site, unless another type of notice is required by applicable law.

9. How to Contact Us

Please contact us at if you have any questions or concerns not addressed in this Privacy Policy.