Getting started
A comprehensive guide to mastering Blackwire's AI features, workflows, and best practices - helping users leverage predictive prompting, expert-vetted knowledge, and registry management to accelerate cybersecurity decision-making and capture valuable insights.
1. Introduction to Blackwire
Blackwire is an advanced AI-powered platform designed to enhance your cybersecurity discussions, decision-making, and knowledge acquisition. With features like Predictive Prompting, Lexi assistance, and Trending Prompts, Blackwire provides a comprehensive environment for exploring cybersecurity topics.
2. Accessing Blackwire
1. Navigate to the Blackwire login page.
2. Enter your credentials.
3. If you're a new user, you may need to complete a brief onboarding process.
3. Understanding the Interface
- Main Chat Area: Where your conversation with Blackwire takes place.
- Prompt Box: Located at the bottom of the screen for entering your queries.
- Predictive Prompting Section: Appears after each response with follow-up questions.
- Lexi Button: Turns green when activated in the prompt box.
- Trending Prompts: Located in a dedicated section, usually on the side or top of the interface.
- Save Button: To save important insights from your conversation.
4. Starting a Conversation
1. In the prompt box, type your initial question or topic of interest.
2. Press Enter or click the Send button to submit your query.
3. Blackwire will respond with relevant information and insights.
5. Using Predictive Prompting
After each Blackwire response, you'll see three follow-up questions:
- Strategic: Addresses high-level implications and long-term planning.
- Operational: Focuses on day-to-day cybersecurity operations.
- Tactical: Covers specific technical details and immediate actions.
To use:
1. Click on any of the suggested questions to explore that aspect further.
2. Alternatively, type your own follow-up question in the prompt box.
6. Leveraging Lexi for Better Prompts
Lexi is your AI assistant for creating more effective prompts:
1. Start typing in the prompt box.
2. When the Lexi button turns green, click it.
3. Lexi will suggest an enhanced version of your prompt.
4. Review the suggestion and modify if needed.
5. Submit the improved prompt to Blackwire.
7. Exploring Trending Prompts
Trending Prompts are curated by the Cybersecurity Community of Excellence (CCOE):
1. Browse the Trending Prompts section.
2. Click on a prompt that interests you.
3. The selected prompt will be automatically entered into the chat.
4. Engage with the resulting information and insights.
8. Saving and Managing Your Insights
To save important information from your conversations:
1. Identify the part of the conversation you want to save to your Registry.
2. Click the Save button near that section.
3. Add any tags or notes if prompted or use Lexi's automatically generated suggestions.
4. Access saved insights later from your Registry.
9. Data Retention
Responses not saved to the Registry are automatically cleared from Blackwire.
1. The Default Session Retention time is 30 days.
2. To modify this setting, click on the user menu in the bottom left corner and select "Data Retention".
3. Select a new retention period of 3, 7, 10 or 30 days. Unsaved responses and sessions older than the selected period will be deleted.
4. The option also exists to clear all sessions.
10. Best Practices for Effective Prompting
1. Be Specific: Clearly state what you're looking for.
2. Provide Context: Include relevant background information.
3. Use Technical Terms: Blackwire understands cybersecurity jargon.
4. Ask Multi-part Questions: Blackwire can handle complex queries.
5. Leverage Lexi: Use Lexi's suggestions to refine your prompts.
6. Explore Different Angles: Utilize Predictive Prompting to cover various aspects of a topic.
7. Stay Current: Engage with Trending Prompts to keep up with the latest in cybersecurity.
11. Troubleshooting and FAQs
Q: What if Blackwire doesn't understand my question?
A: Try rephrasing or breaking it down into smaller parts. Use Lexi for assistance in reformulating your prompt.
Q: Can I upload files or images to Blackwire?
A: Currently, Blackwire doesn't support multi-modal uploads. Focus on describing the content or problem in text form.
Q: How do I access my saved insights?
A: Navigate to your navigation bar or insight hub and click on "Registry".
Q: What if the Lexi button doesn't turn green?
A: Ensure you've entered enough text for Lexi to work with. If the problem persists, try refreshing the page.
Q: Can I turn off Predictive Prompting?
A: Predictive Prompting is always on to enhance your experience. Focus on the prompts that align with your current needs.
Remember, Blackwire is designed to be intuitive and user-friendly. Don't hesitate to explore its features and experiment with different types of prompts to get the most out of your cybersecurity discussions.
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